Privacy Policy

PRIVACY POLICY

Effective Date: April 13, 2026

At SHOP FLORAISON, protecting your personal information is an important part of how we operate. This Privacy Policy explains what data we collect, why we collect it, and how we handle it when you visit our website or make a purchase.

By using our website, you acknowledge and agree to the practices outlined below.

1. WHAT THIS POLICY COVERS

This policy applies to anyone who visits, browses, or shops on our website. It explains:

• What information we collect
• How that information is used
• When it may be shared
• How it is protected

Our store is powered by WooCommerce and uses secure encryption technology to keep your data safe during transmission.

2. TYPES OF INFORMATION WE COLLECT

Information you provide

When placing an order or contacting us, you may provide:

• Name
• Email address
• Billing and shipping details
• Order-related information

Information collected automatically

When you browse our site, certain technical data is collected, such as:

• IP address
• Browser and device type
• Pages viewed and time spent
• General browsing behavior

Information from service partners

We may receive limited data from:

• Payment processors
• Analytics providers
• Marketing platforms

Important: We do not store your full payment details. Payments are securely handled by third-party providers.

3. HOW WE USE YOUR DATA

Your information is used to support our business operations and improve your experience:

• Process and deliver orders
• Provide customer support
• Send order confirmations and updates
• Improve website functionality and performance
• Share promotions (you can unsubscribe anytime)

We only use your data for relevant and necessary purposes.

4. SHARING OF INFORMATION

We only share your data when it is required to operate our services:

• Payment providers for transaction processing
• Shipping partners for order delivery
• Service providers supporting website operations and analytics

We do not sell, trade, or rent your personal data.
Information may be disclosed if required by law or to protect our rights.

5. YOUR PRIVACY RIGHTS

Depending on applicable laws, you may have the right to:

• Access the data we hold about you
• Correct inaccurate information
• Request deletion of your data
• Opt out of marketing emails
• Limit or object to certain processing activities

To make a request, contact us using the details below.

6. COOKIES & TRACKING

Our website uses cookies to improve functionality and user experience.

Cookies help us:

• Keep the site running smoothly
• Remember your preferences
• Analyze traffic and usage patterns
• Support marketing efforts

We may use tools like Google Analytics for insights.
You can control cookie settings through your browser.

7. DATA PROTECTION

We take reasonable steps to safeguard your information:

• Secure SSL encryption
• Trusted payment gateways (PCI-DSS compliant)
• Restricted access to sensitive data

While we strive for security, no online system is completely risk-free.

8. HOW LONG WE KEEP YOUR DATA

We keep your information only as long as necessary to:

• Complete transactions
• Provide services
• Meet legal and regulatory requirements

After that, data is securely removed or anonymized.

9. EXTERNAL LINKS

Our website may include links to other websites.
We are not responsible for how those sites handle your data. Please review their policies separately.

10. CHILDREN’S INFORMATION

Our website is not intended for children under 13 (or 16 where required).
We do not knowingly collect data from minors.

11. INTERNATIONAL USE

Your data may be processed in the United States or other locations where our service providers operate.
By using our website, you agree to this transfer and processing.

12. PAYMENT SECURITY

All payments are processed through secure third-party providers.
We do not store sensitive financial details such as full credit card numbers.

13. UPDATES TO THIS POLICY

We may revise this Privacy Policy from time to time.
Any updates will be posted on this page with a new effective date.

14. CONTACT INFORMATION

If you have any questions about this Privacy Policy or your data, please contact us:

SHOP FLORAISON
7901 4th St N Suite 300, St. Petersburg, FL 33702, USA
Email: [email protected]
Support Hours: 9:00 AM – 6:30 PM (EST), Monday – Friday