PAYMENT METHODS
Effective Date: April 13, 2026
At SHOP FLORAISON, we provide a secure and convenient checkout experience. This page explains the payment options we accept, how transactions are processed, and the steps we take to keep your information safe.
1. ACCEPTED PAYMENT METHODS
We currently accept payments through major credit and debit cards, including:
- Visa
- Mastercard
- American Express
- Discover
- Other supported cards depending on your bank and location
All transactions are processed through a trusted third-party payment provider.
Please note:
- We do not accept Cash on Delivery (COD)
- We do not support bank transfers or offline payments
2. PAYMENT CURRENCY
All prices on our website are displayed in U.S. Dollars (USD).
If your card is issued in another currency, your bank may apply:
- Currency conversion rates
- Additional international transaction fees
These charges are determined by your bank and are not controlled by us.
3. HOW PAYMENT WORKS
When you place an order:
- Your card details are entered securely at checkout
- Payment information is encrypted before transmission
- The transaction is processed in real time through our payment provider
- Once approved, you will receive a confirmation email
Orders will only be processed after successful payment authorization.
We do not store or have access to your full card details at any time.
4. SECURITY MEASURES
We use industry-standard technologies to protect your payment data:
- SSL encryption for all transactions
- PCI-DSS compliant payment processing
- Secure WooCommerce infrastructure
These safeguards help ensure your personal and financial information remains protected.
5. REFUNDS
All refunds are issued back to the original payment method used during checkout.
- Refunds are processed after approval (see our Return & Refund Policy)
- Processing time may vary depending on your bank
- It may take several business days for funds to appear
We are unable to send refunds to alternative accounts or payment methods.
6. PAYMENT ISSUES
If your payment is unsuccessful, please check:
- Card details (number, expiration date, CVV)
- Available balance or credit limit
- Whether your bank has blocked the transaction
If the issue continues, we recommend contacting your bank or reaching out to our support team.
7. FRAUD PREVENTION
To maintain a safe shopping environment, we may review certain transactions.
In some cases, we reserve the right to:
- Cancel suspicious orders
- Request additional verification
- Decline transactions that do not meet security standards
8. CONTACT US
If you have any questions about payments or need assistance, please contact us:
SHOP FLORAISON
Email: [email protected]
Support Hours: 9:00 AM – 6:30 PM (EST), Monday – Friday